Privacy policy

Privacy Policy

The Curious Books

Last Updated: September 21, 2026

At The Curious Books, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, purchase our products, or interact with our services.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website, place an order, create an account, subscribe to our communications, or contact our customer support team.

The information we collect may include:

Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Account login information, if applicable

Order and Payment Information

  • Products purchased and order history

  • Billing and transaction details

  • Payment method and payment confirmation information

  • Shipping and delivery information

  • Refund and return requests

Payments are processed through secure third-party payment providers. We do not directly store complete payment card details unless expressly disclosed and permitted by applicable law.

Technical and Usage Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our website

  • Referring websites and traffic sources

  • Cookies and similar tracking technologies

This information helps us understand how visitors interact with our website and improve our services.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • Processing, confirming, and fulfilling your orders.

  • Managing payments, refunds, returns, and exchanges.

  • Communicating order updates and shipping notifications.

  • Responding to customer inquiries and providing support.

  • Improving our website, products, and customer experience.

  • Detecting and preventing fraud, unauthorized transactions, and security threats.

  • Complying with applicable legal, tax, and regulatory obligations.

  • Sending promotional emails, special offers, and marketing communications where permitted by law.

  • Analyzing website performance and advertising effectiveness.

Where applicable law requires consent for a particular activity, we will obtain it before processing your information for that purpose.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, analyze website traffic, and understand customer preferences.

These technologies may be used to:

  • Remember your shopping cart and browsing preferences.

  • Maintain website security and functionality.

  • Analyze visitor behavior and website performance.

  • Measure the effectiveness of advertising campaigns.

  • Deliver relevant advertisements where permitted by law.

Some cookies are essential for the operation of our website, while others are used for analytics, advertising, or personalization.

You can manage or disable cookies through your browser settings. Where required by applicable law, we will provide additional cookie consent and preference controls.

Disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information for money.

However, we may share certain information with trusted third parties when necessary to operate our business, provide our services, or comply with legal obligations.

These third parties may include:

Payment Service Providers

We share necessary payment and transaction information with secure payment processors to complete purchases, process refunds, and prevent fraudulent transactions.

Shipping and Fulfillment Partners

We may share your name, shipping address, phone number, and order details with shipping carriers, suppliers, and fulfillment providers to prepare and deliver your purchases.

E-Commerce and Technology Providers

We may use third-party platforms to operate our online store, manage customer information, process orders, and maintain website functionality.

Analytics and Advertising Partners

We may share certain technical information and website activity data with analytics and advertising service providers to understand website performance and measure advertising effectiveness.

Depending on the technologies used and applicable privacy laws, certain advertising-related disclosures may be classified as the sale or sharing of personal information, even when no money is exchanged.

Where required, we will provide applicable privacy notices and opt-out mechanisms.

Legal and Regulatory Authorities

We may disclose personal information when required by applicable law, a valid legal request, or when reasonably necessary to protect our legal rights, prevent fraud, or address security concerns.

We require service providers to handle personal information appropriately and in accordance with applicable data protection requirements.

5. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure payment processing, access controls, encrypted connections, and the use of reputable third-party service providers.

However, no method of electronic transmission or storage is completely secure.

While we strive to protect your information, we cannot guarantee absolute security.

If you believe your personal information has been compromised, please contact our customer support team.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders.

  • Providing customer support.

  • Maintaining transaction and accounting records.

  • Complying with applicable tax, legal, and regulatory requirements.

  • Resolving disputes and preventing fraud.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include:

  • Accessing the personal information we hold about you.

  • Requesting corrections to inaccurate or incomplete information.

  • Requesting the deletion of your personal information.

  • Requesting a copy of your personal information in a portable format.

  • Objecting to or restricting certain types of data processing.

  • Withdrawing consent where processing is based on consent.

  • Opting out of certain advertising-related data sharing or targeted advertising activities.

Some rights may be subject to legal exceptions or limitations.

To exercise your privacy rights, please contact us using the contact information available on our website.

We may request reasonable information to verify your identity before processing certain privacy requests.

We will respond to valid requests within the timeframe required by applicable law.

8. Marketing Communications

We may send you promotional emails, product announcements, special offers, and other marketing communications where permitted by applicable law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages or by contacting our customer support team.

Opting out of marketing communications will not prevent you from receiving essential transactional messages, including order confirmations, shipping updates, payment notifications, and customer service communications.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, or external services that are not owned or controlled by The Curious Books.

These third parties may have their own privacy policies and information collection practices.

We encourage you to review their privacy policies before providing personal information.

We are not responsible for the privacy practices or content of independent third-party websites.

10. International Data Transfers

Depending on your location and the service providers we use, your personal information may be processed or stored in countries other than your country of residence.

These countries may have different data protection laws.

Where required by applicable law, we will implement appropriate safeguards to protect personal information transferred internationally.

Such safeguards may include contractual protections, recognized data transfer mechanisms, or other legally permitted measures.

11. Children's Privacy

The Curious Books does not knowingly collect personal information from children in violation of applicable privacy laws.

Our website and products may be accessible to families and younger readers, but purchases and the submission of personal information should be completed by an adult or with appropriate parental or legal guardian involvement.

If we become aware that we have collected personal information from a child without the required consent or other lawful basis, we will take appropriate steps to delete or otherwise address that information.

Parents or legal guardians who believe that their child has provided personal information to us may contact our customer support team.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where those laws apply to our business and your information.

These rights may include the right to know, access, correct, or delete certain personal information, as well as the right to opt out of certain sales or sharing of personal information.

Where applicable, you may also have the right to limit certain uses of sensitive personal information and to exercise your privacy rights without unlawful discrimination or retaliation.

You may submit a privacy-related request by contacting us through the contact information available on our website.

We will process applicable requests in accordance with relevant legal requirements.

13. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR may provide additional protections regarding your personal information.

Where these laws apply, we process personal information on an appropriate legal basis, which may include:

  • Performance of a contract, such as processing and delivering your order.

  • Compliance with legal obligations, including tax and accounting requirements.

  • Legitimate interests, such as maintaining website security, preventing fraud, and improving our services, where those interests are not overridden by your rights.

  • Your consent, where required for activities such as certain marketing communications or non-essential cookies.

You may have the right to access, correct, erase, restrict, or object to certain processing of your personal information, as well as the right to data portability and to withdraw consent where applicable.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

To exercise your rights, please contact us using the contact information provided on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, data processing practices, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes to how we process your personal information.

We encourage customers to review this Privacy Policy periodically to stay informed about our information practices.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact The Curious Books through the contact information or contact form available on our website.

Our customer support team will make reasonable efforts to respond to your inquiry as promptly as possible and in accordance with applicable privacy laws.

Thank you for trusting The Curious Books with your personal information.